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Information for Centres
As per the annual process, Associations, Clubs, Schools and Community Groups are able to submit their Suncorp NetSetGO Centre for approval via MyNetball. Please ensure to add your programs at the time of submitting for approval. Once a Centre has been approved participants are able to register for your programs and you will be visible on the Suncorp NetSetGO Centre Search Finder.
Once a Suncorp NetSetGO Centre has updated their MyNetball Information, Suncorp NetSetGO participants are then able to self-register online. Once your nominated online registration close date has been reached no other participants will be able to register online.
If you are finding that participants are having issues with the online registration process, direct them to the Parent Registration Guide 2021 Additionally, Netball WA have prepared several resources to assist Suncorp NetSetGO Centre Coordinators to troubleshoot common registration programs from the back-end of the system. These resources can be found here.
In 2021, Centre Coordinators are not able to manually register participants, and all Suncorp NetSetGO registrations must be online self-registration. If you are having difficulty with this online process, see the guide and resources above in the first instance, then contact the Netball WA Participation Team on firstname.lastname@example.org or (08) 93803700.
The MyNetball Payment Service is an option available and recommended to all Suncorp NetSetGO Centres. This enables centres to provide an online credit card payment option, to complement the online participant enrolment process. The MyNetball Pin Payment Service must be set-up prior to allowing online payments with online enrolments.
The standard transaction fee across all transactions is currently 1.78% + 31¢ (GST Inc.) per person. To discuss the payment method best for your Suncorp NetSetGO Centre, please contact Netball WA.
Suncorp NetSetGO participant packs are delivered directly to each participant’s nominated address from the distribution company, TPF.
PLEASE NOTE: The Netball Australia $25.30 (GST Inc.) fee or $30.30 (GST Inc.) fee with personalisation is non-refundable once the registration has been finalised.
For any questions or enquiries around pack delivery and distribution please contact the Suncorp NetSetGO Customer Support.
If you are a Club/ Association seeking an exemption should a participant be required to participate in a Suncorp NetSetGO Tier above the age recommendations, please complete the form.
Please note that the tier exemption process for 2021 has been updated. In 2021, only Associations can submit tier exemptions for Suncorp NetSetGO participants. All Clubs are required to submit their exemption request to their Association. If there are no alternatives to the exemption and the Association approves, then the Association must submit the exemption form