Suncorp NetSetGO Resources

Due to COVID-19 some Suncorp NetSetGO programs are experiencing interruptions, click the button below for more information.

As per the annual process, Associations, Clubs, Schools and Community Groups are able to submit their Suncorp NetSetGO Centre for approval via MyNetball. Please ensure to add your programs at the time of submitting for approval. Once a Centre has been approved participants are able to register for your programs and you will be visible on the Suncorp NetSetGO Centre Search Finder.
COVID-19 impacts

Once a Suncorp NetSetGO Centre has updated their MyNetball Information, Suncorp NetSetGO participants are then able to self-register online. Once your nominated online registration close date has been reached no other participants will be able to register online. 

If you are finding that participants are having issues with the online registration process, direct them to the Parent Registration Guide 2019 Additionally, Netball WA have prepared several resources to assist Suncorp NetSetGO Centre Coordinators to troubleshoot common registration programs from the back-end of the system. These resources can be found here.

In 2018, Centre Coordinators are not able to manually register participants, and all Suncorp NetSetGO registrations must be online self-registration. If you are having difficulty with this online process, see the guide and resources above in the first instance, then contact the Netball WA Participation Team on netsetgo@netballwa.com.au or (08) 93803700.

The MyNetball Pin Payment Service is an option available to all Suncorp NetSetGO Centres. This enables centres to provide an online credit card payment option, to complement the online participant enrolment process. The MyNetball Pin Payment Service must be set-up prior to allowing online payments with online enrolments.

The standard transaction fee across all transactions is currently 1.78% + 31¢ (GST Inc.) per person. To discuss the payment method best for your Suncorp NetSetGO Centre, please contact Netball WA. 

Suncorp NetSetGO participant packs are delivered directly to each participant’s nominated address from the distribution company, TPF. Each participant will be allocated a unique tracking number and can track their delivery through the TPF website.

PLEASE NOTE: The Netball Australia $25.30 (GST Inc.) fee is non-refundable once the participant pack has been ordered.

The Suncorp NetSetGO MyNetball Centre Manual, is an excellent resource to assist Centres in troubleshooting their Suncorp NetSetGO Centre Registration.

If you are a Club/ Association seeking an exemption should a participant be required to participate in a Suncorp NetSetGO Tier above the age recommendations, please complete the form.
For any enquiries please contact our Suncorp NetSetGO team.
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